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Privacy Policy

Privacy Policy


    Last Updated: January 2025

    Company: China Factory Guide (“China Factory Guide”, “we”, “us”, “our”)

    This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use chinafactoryguide.com (the “Platform”). By using the Platform, you agree to the practices described here.



    1) Information We Collect


    A) Information You Provide

    We may collect information you provide directly, such as:

    Name, company name, and job title

    Email address, phone number

    Billing details and transaction information (payment processing is handled by our payment provider, and we typically do not store full card details)

    Account login credentials (stored in encrypted or hashed form where applicable)

    Support requests, messages, and feedback


    B) Information Collected Automatically

    When you use the Platform, we may automatically collect:

    IP address and approximate location (city or country level)

    Device and browser information

    Operating system, language preferences

    Pages viewed, clicks, scrolling, and time spent on pages

    Referring pages and exit pages

    Log data (access times, errors, and security events)


    C) Cookies and Similar Technologies

    We use cookies, pixels, and similar technologies to:

    Keep you signed in

    Remember preferences

    Improve platform performance and user experience

    Measure marketing and analytics performance

    You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.


    2) How We Use Your Information

    We use your information to:

    Create and manage your account

    Provide access to subscription content and platform features

    Process payments and billing

    Respond to support requests and communicate with you

    Personalize user experience and improve the Platform

    Detect, prevent, and investigate fraud, abuse, unauthorized access, scraping, or policy violations

    Enforce our Terms and Conditions

    Comply with legal obligations


    3) Subscription Access and Anti Misuse Monitoring

    Because our content is subscription based and view only, we take steps to protect it.

    We may use security and integrity measures such as:

    Session and device controls

    Rate limits and access logs

    Watermarking and content protection signals

    Monitoring for automated extraction, scraping, or unusual activity

    These measures are used to protect the Platform and do not grant us access to your private device data. We only process information related to platform usage and security.


    4) Legal Bases (If Applicable)

    Depending on your location, we process personal data under legal bases such as:

    Performing a contract (providing the service you requested)

    Legitimate interests (security, fraud prevention, analytics, improvement)

    Consent (for optional cookies or marketing where required)

    Legal obligations (tax, accounting, compliance)


    5) How We Share Information

    We do not sell your personal information.

    We may share information with:

    Service providers who help us operate the Platform (hosting, analytics, email delivery, customer support tools, payment processors)

    Payment processors to process transactions (we do not receive or store your full payment card details)

    Legal or regulatory authorities if required by law, court order, or to protect rights and safety

    Business transfers if we merge, acquire, or sell assets, in which case data may be transferred as part of the transaction

    All service providers are required to protect your information and use it only to provide services to us.


    6) Data Retention

    We keep your information only as long as necessary to:

    Provide the Platform

    Maintain records for legal, tax, and accounting purposes

    Enforce our Terms

    Resolve disputes and prevent abuse

    When data is no longer needed, we delete or anonymize it where appropriate.


    7) Data Security

    We use reasonable administrative, technical, and organizational measures to protect your data, such as:

    Encryption in transit (HTTPS)

    Access controls and least privilege practices

    Monitoring and logging for security events

    No method of transmission or storage is 100% secure, but we work to protect your information.


    8) Your Rights and Choices

    Depending on your location, you may have rights such as:

    Access your personal data

    Correct inaccurate data

    Request deletion of your data

    Object to certain processing

    Withdraw consent where processing is based on consent

    Request a copy of your data (data portability)

    We may need to verify your identity before fulfilling requests.


    9) International Data Transfers

    Your information may be processed in countries other than where you live, where data protection laws may differ. We take steps to ensure appropriate safeguards for transfers where required by law.


    10) Children’s Privacy

    The Platform is not intended for individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us to remove it.


    11) Third Party Links

    The Platform may contain links to third party websites or services. We are not responsible for the privacy practices of third parties. Please review their policies separately.


    12) Marketing Communications

    If you opt in to marketing emails, you can unsubscribe at any time using the link in the email or by contacting us.
    We may still send service related messages (billing, security alerts, account notifications).


    13) Cookies Policy Note

    Some cookies are essential for the Platform to function. Others are optional and used for analytics or marketing. Where required by law, we will request consent before placing non essential cookies.


    14) Changes to This Privacy Policy

    We may update this policy from time to time. Updates will be posted on this page with a new effective date. Continued use of the Platform after updates means you accept the updated policy.


    15) Contact Us

    If you have any questions about this Privacy Policy or our data practices, contact us:
    Email: [Insert Support Email]
    Company: [Insert Legal Company Name]
    Address: [Insert Business Address, if applicable]


    📧 info@chinafactoryguide.com